Your Mobile App for NiCE CXone
Available on
Mobile One for NiCE CXone is the Mobile App that allows you to handle voice interactions via NiCE directly on your phone in a secure manner. It serves as a valuable extension to your desktop version of NiCE CXone for your mobile workforce. Available for iOS and Android
25K+
Onboarded users
5.0
Average rating out of 5
Accross all our solutions on several CCaaS platforms
Benefits
The power of NiCE CXone on Mobile
BENEFITS
Unified communication beyond contact center walls
Extend NiCE CXone beyond the contact center and unlock your field force's potential. Scale communications confidently, elevate customer satisfaction, and ensure every interaction, from contact center to field and beyond, reflects one consistent, professional voice.
BENEFITS
Eliminate customer blindspots
Get a grasp on what your teams are doing and what your customers are thinking. The world of customer communication beyond your contact center is often a blind spot, excluded from AI model training and not subject to any oversight. Mobile One allows you to take control of your field force and their daily customer communications, all within NiCE CXone.
Industry use cases
Mobile One provides benefits in almost every industry. Key industries highlighted below.
CRM integrations
Ensure your mobile workforce gets the context they need to quickly and efficiently handle interaction.
Pricing that’s simple, predictable, and all-in.
Monthly subscription pricing on a concurrent basis including support. Minimum 10 users. All billing and contracting processed through AWS marketplace.
